91µ¼º½ÊÓÆµ News - IT Services /channels/news_feeds/all/term/it_services/rss en Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate /channels/channels/news/wi-fi-network-action-required-devices-ios-and-macos-renew-certificate-365755 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>On the evening of <strong>Wednesday, June 18</strong>, IT Services will renew the security certificate that secures authentication to 91µ¼º½ÊÓÆµ's <b>wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca</b> Wi-Fi networks.</p> <p>This certificate allows you to sign on to the Wi-Fi network securely.</p> <p>For Android and most Windows devices, the change will be seamless, and no action is required. <b>However, all iOS/MacOS devices and some Windows devices will display a message prompting users to accept the new certificate</b>.</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">16 </span><span class="month">June </span><span class="year">2025</span></div></div></div></div></div> Mon, 16 Jun 2025 19:39:29 +0000 webfull 209687 at /channels RESOLVED: 91µ¼º½ÊÓÆµ's Mentorship Network site, has been restored /channels/channels/news/resolved-mcgills-mentorship-network-site-has-been-restored-365719 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><strong>UPDATE, June 13, 2025, 8:00: Service has been restored.</strong></p> <p><strong>ORIGINAL ANNOUNCEMENT: </strong>We are currently experiencing issues with <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0012717">91µ¼º½ÊÓÆµâ€™s Mentorship Network</a>. IT Services is working towards a resolution, and we thank you for your patience during this time. This will impact mentors and mentees participating in eligible peer mentorship programs or groups.</p> <p>Check back here for status updates.</p> <p>Thank you for understanding.</p> <p> </p> <p> </p> </div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">21 </span><span class="month">March </span><span class="year">2024</span></div></div></div></div></div> Thu, 12 Jun 2025 19:42:44 +0000 webfull 209652 at /channels June 15 from 10 AM – 12 PM: Shared storage downtime /channels/channels/news/june-15-10-am-12-pm-shared-storage-downtime-365658 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><b>On Sunday, June 15, between 10 AM-12 PM,</b> <b>due to scheduled system maintenance, many shared drives will be unavailable and certain systems/functions will be impacted.</b> Please see the list of <a href="#affected">affected services below</a>.</p> <p>This work is necessary to ensure the continued availability, performance, and reliability of IT resources across the organization.</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">9 </span><span class="month">June </span><span class="year">2025</span></div></div></div></div></div> Mon, 09 Jun 2025 17:31:41 +0000 webfull 209583 at /channels The IT statistics and project dashboard are now available! /channels/channels/news/it-statistics-and-project-dashboard-are-now-available-365585 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><i>Français ci-dessous</i></p> <p><b>IT Services </b>strives to create seamless and engaging digital experiences for the 91µ¼º½ÊÓÆµ community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.</p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/stats_dashboard_image_hands.jpeg?itok=pqmMWmlo" width="160" height="103" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">2 </span><span class="month">June </span><span class="year">2025</span></div></div></div></div></div> Mon, 02 Jun 2025 18:00:36 +0000 webfull 209505 at /channels New Course Catalogue /channels/channels/news/new-course-catalogue-365273 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>The new <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fclick.mailsender05.com%2Fext%2Fclick%2Fgo%2Ffdc716694553ddafbf45812b1e87ae48%2Fcbd135a9104bd7af2d768139a8475d16%2F1d9af1e1a2cb4d62581d2475850fcdc9&amp;data=05%7C02%7Cjames.c.martin%40mcgill.ca%7Cb608d336108845871cdd08dd88ea6730%7Ccd31967152e74a68afa9fcf8f89f09ea%7C0%7C0%7C638817262513738342%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=vbT%2BCA5fcNBliJP5V%2FMvXfDpzbAjvrwtJWw8383QOgU%3D&amp;reserved=0">Course Catalogu</a></p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/wn_coursecatalogue_eng_2liner_2.png?itok=4vcg50eh" width="160" height="70" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">2 </span><span class="month">May </span><span class="year">2025</span></div></div></div></div></div> Fri, 02 May 2025 20:49:41 +0000 webfull 209127 at /channels Ban of DeepSeek on 91µ¼º½ÊÓÆµ devices / Interdiction d'utilisation de DeepSeek sur les appareils de 91µ¼º½ÊÓÆµ /channels/channels/news/ban-deepseek-mcgill-devices-interdiction-dutilisation-de-deepseek-sur-les-appareils-de-mcgill-364936 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><i>This message is published on behalf of Paul Chamberland, Chief Information Officer &amp; Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, </i><i>Dirigeant Principal de l’Information &amp; </i><i>Vice-recteur associé</i><i>, Service des TI. </i></p> <p><i>Le français suit.</i></p> <p>Dear members of the 91µ¼º½ÊÓÆµ community,</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">April </span><span class="year">2025</span></div></div></div></div></div> Mon, 14 Apr 2025 18:43:44 +0000 webfull 208780 at /channels Have you spotted these clues in your 91µ¼º½ÊÓÆµ email? /channels/channels/news/have-you-spotted-these-clues-your-mcgill-email-362752 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your 91µ¼º½ÊÓÆµ email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.</p> <p><b>Keep an eye out for: phishing safety tips</b></p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/phishing_-_spot_the_clues.png?itok=RuXdzf8o" width="160" height="90" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">24 </span><span class="month">January </span><span class="year">2025</span></div></div></div></div></div> Fri, 24 Jan 2025 15:03:12 +0000 webfull 206312 at /channels Learn how to use Copilot AI module now on myCourses /channels/channels/news/learn-how-use-copilot-ai-module-now-mycourses-362558 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more.  Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">January </span><span class="year">2025</span></div></div></div></div></div> Tue, 14 Jan 2025 19:21:57 +0000 webfull 205930 at /channels Microsoft 365 license deactivation warnings /channels/channels/news/microsoft-365-license-deactivation-warnings-362114 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p> </p> <p>IT Services recently migrated many Webex softphone users to Teams Phone.</p> <p>As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) <b>It is a legitimate message from Microsoft.</b></p> <p>All 91µ¼º½ÊÓÆµ faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the <b>type</b> of Microsoft 365 license assigned to some users.</p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/microsoft365_license_screenshot.jpg?itok=6rV4LL3J" width="160" height="88" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">13 </span><span class="month">December </span><span class="year">2024</span></div></div></div></div></div> Fri, 13 Dec 2024 14:54:10 +0000 webfull 205408 at /channels Do not use Read.AI for 91µ¼º½ÊÓÆµ purposes /channels/channels/news/do-not-use-readai-mcgill-purposes-362001 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><a href="#francais"><i>La version française suit.</i></a></p> <p>We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by 91µ¼º½ÊÓÆµ faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.</p> <p>91µ¼º½ÊÓÆµ must vet all IT solutions to ensure they safeguard data privacy and security. <strong>Read.AI has not been approved for teaching, research, or administrative activities at the University.</strong></p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">10 </span><span class="month">December </span><span class="year">2024</span></div></div></div></div></div> Tue, 10 Dec 2024 16:56:31 +0000 webfull 205290 at /channels